This page explains how to report abuse involving KuzeyDC infrastructure or customer accounts and how reports are handled.
How to report spam, phishing and other abuse.
Last updated: November 2026
This page explains how to report abuse involving KuzeyDC infrastructure or customer accounts and how reports are handled.
Last updated: November 2026. For general support or billing use the client area / info@kuzeydc.com.
Spam, phishing, malware, network abuse (DDoS, brute force), copyright infringement, illegal content, hate/violence incitement, CSAM and other AUP breaches.
Send written reports to abuse@kuzeydc.com with a short subject (e.g. “Spam – example.com”). Phone or WhatsApp is not a substitute for a written abuse record.
Abuse type; URL/domain/IP; date/time (timezone if possible); evidence (full headers for spam, screenshots, logs); reporter name/org and email. For copyright claims, authorized party details.
1. Acknowledgement: typically within 24 hours
2. Review and customer notice if needed (cure window often 24–72 hours)
3. Immediate action for urgent risk, CSAM or legal orders
4. Suspension or termination if not remedied
Reporter identity is not disclosed to the alleged abuser unless required by law. We reserve rights against false or malicious reports.
Related: Acceptable Use Policy, DMCA, Privacy Policy.