Security and Backup Policy

This policy summarizes KuzeyDC infrastructure security and backup approach. Product-specific guarantees are set in the service agreement and SLA.

Last updated: November 2026.

1. Network: firewall, DDoS mitigation options, carrier-neutral backbone (AS62425)
2. Data: TLS in transit; disk/volume encryption depends on customer or product choice
3. Physical: biometric/controlled access and 24/7 monitoring at the Istanbul Çekmeköy Tier III facility
4. Access: client area, KVM/IPMI and SSH key controls

Backup scope varies by product. Cloud/hybrid plans may include stated FTP/panel backups or add-ons. For dedicated and colocation, unless written otherwise, backup responsibility stays with the customer.

Managed or contracted backup services define retention and restore targets in the quote. A geographic second copy may be offered under Disaster Recovery.

Reference targets (unless contracted otherwise): MTTR/RTO around ≤ 4 hours for facility faults; RPO depends on backup frequency. HA and failover options are defined in Enterprise quotes.

ISO 27001, PCI-DSS and other attestations are listed on the Certificates page (/sertifika or /en/certificates).

Contact: info@kuzeydc.com · +90 (850) 303 4 310